Privacy Policy

Last updated: June 28, 2026

At Uxia, we believe privacy should be simple to understand. This policy explains what information we collect, why we collect it, and how we protect it when you use our website and platform.

1. Quick Summary

Here's the short version:

• We only collect the information needed to provide Uxia.

• We never sell your personal data.

• Your test content belongs to you.

• We never use your content to train AI models unless you give us written permission.

• You can access, correct, or delete your data at any time by contacting hello@uxia.app.

2. Who We Are

Uxia Testing Solutions S.L. ("Uxia", "we" or "us") is a company based in Barcelona, Spain that provides AI-powered UX testing tools. We are responsible for the personal data we handle through our website, platform and related services.

If you have any questions or concerns, you can contact us at: hello@uxia.app.

3. What Information We Collect

Information you provide

• Name

• Email address

• Password

• Company name

• Job title

• Billing information (processed securely through Stripe)

• Test content and project settings

• Support requests and feedback
  
  

Information collected automatically

We also collect technical information such as:

• IP address

• Browser and device information

• Usage analytics

• Pages visited and interactions

• Anonymous session recordings and heatmaps

• Cookies and similar technologies

Our services are intended for users aged 18 or older.

4. How We Use Your Information

We use your data to:

• Create and manage your account

• Authenticate and secure your access

• Generate AI-powered UX insights

• Deliver and improve our services

• Process subscriptions and payments

• Provide customer support

• Send product updates and marketing communications (only if you've opted in)

• Meet our legal and security obligations

5. Your Content Is Yours

Everything you upload or create inside Uxia remains your property.

We do not claim ownership of:

• Test inputs

• Uploaded assets

• AI-generated outputs

We will never use your content to train, improve, or build AI models unless you have explicitly given us written permission.

6. Who We Share Data With

We only share information with trusted providers that help us operate Uxia.

These include:

All providers are subject to appropriate data protection agreements.

We may also disclose information when legally required.

7. International Data Transfers

Some of our service providers operate outside the European Union.

Whenever personal data is transferred internationally, we apply appropriate safeguards approved by the European Commission, including Standard Contractual Clauses where required.

When possible, your data is stored in the region that matches your account.

8. Your Privacy Rights

Depending on applicable laws, you can request to:

• Access your personal data

• Correct inaccurate information

• Delete your personal data

• Restrict or object to processing

• Receive your data in a portable format

• Withdraw consent for marketing communications

To exercise any of these rights, contact us at hello@uxia.app.

If you believe we have not handled your data appropriately, you also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

9. Cookies

We use cookies to:

• Keep you signed in

• Remember your preferences

• Improve website performance

• Understand how our website is used

You can manage non-essential cookies through our cookie banner or your browser settings.

10. Data Retention

We keep your personal information only for as long as necessary to:

• Provide our services

• Meet legal and tax obligations

• Resolve disputes

• Protect our platform

When data is no longer needed, it is securely deleted or anonymized.

11. Security

Protecting your information is a priority.

We use industry-standard security measures, including:

• Encryption in transit and at rest

• Multi-factor authentication

• Role-based access controls

• Secure cloud infrastructure

• Regular security testing

We also encourage you to use a strong password and keep your account credentials secure.

12. Children's Privacy

Uxia is intended for users aged 18 and over.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

If significant changes are made, we will notify you through the platform or by email when appropriate. The "Last updated" date at the top of this page reflects the latest version.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, we'd love to help.

Contact here: hello@uxia.app.