Security

Security at Uxia.
Your research data stays yours.

Uxia is built to protect your research, your participants and your company’s data. Your data is encrypted, hosted in the EU or the USA, and never used to train AI models.

Trusted by leading teams

Certifications
and compliance.

Independent standards and regulation guide how we protect your data and your participants.

ISO 27001

Audited

Information security managed following ISO 27001 practices.

SOC 2

In progress

Security controls built around the SOC 2 trust principles.

GDPR

Compliant

GDPR compliant, with documented consent from every participant before a session starts.

Security built
into the platform.

The controls your security team expects, from encryption and data residency to SSO and audit logs.

Encrypted data

Your research data is encrypted, from the studies you set up to the recordings and reports they produce.

EU and US hosting

Choose where your data lives: Uxia is available for hosting in both the EU and the USA.

No training on your data

We never use client data to train models, as stated in our terms. You own every input and output.

Single sign-on

SSO with any SAML 2.0, OIDC or OAuth 2.0 identity provider.

SCIM and JIT provisioning

Add and remove users automatically with SCIM and just-in-time (JIT) provisioning.

Audit log trails

Keep a trail of the activity in your workspace with audit logs.

A security programme
across the company.

Our Information Security Policy sets who is responsible for security, how we manage risk and how we keep improving.

01

Owned by leadership

Ultimate responsibility for security lies with our executive team, which manages its development and implementation.

02

Risk management

Management analyses the risks and vulnerabilities that could affect the service and sets the measures to mitigate them.

03

Training and awareness

Everyone at Uxia follows our security training and awareness plans and the standards that apply to their work.

04

Business continuity

Security covers the whole cycle, from protection and prevention to detection, response and recovery.

05

Continuous improvement

We are committed to continuously improving every security process, across every team.

06

Speak Up channel

Anyone can report misconduct confidentially through our Speak Up channel. Open the channel

Found a vulnerability?
Tell us privately.

We welcome reports from independent security researchers. Please report potential issues to us privately, and don’t disclose them publicly until we’ve had a chance to investigate and fix them.

A woman standing still against a shutter while people rush past
InsForge
“Getting insights in minutes instead of days totally changes how we plan our sprints. The whole team finally has confidence in the direction.”
Hang HuangHang HuangCEO at InsForge
“It makes frequent design iterations much easier and really speeds up our product development.”
Felix RappeneggerFelix RappeneggerUX Designer at rapidmail
“AI users also flagged the same top findings that we identified in our test with humans. The output is genuinely robust and a real time saving.”
Katie EncaboKatie EncaboCustomer Success Manager at The Good

Got questions?
We have answers.

Data protection

Compliance & access

Reporting

The future of UX research starts here

Validate every decision with AI and human testers before you ship.

Book a demoGet started

The future of UX research starts here

Validate every decision with AI and human testers before you ship.

Book a demoGet started

The future of UX research starts here

Validate every decision with AI and human testers before you ship.

Book a demoGet started